Jordan made sure we were updated at every stage

The whole process was just made very simple

Service carried out and report supplied on video likt it

Attention to detail

Dave Figg managed to negotiate for me an 80% discount on the would have been price to mend the driver side fog light. Much appreciated & well done! Thank you.

Very prompt, polite and communicative. But our on board computer still states that it needs a service......sure its a quick fix and will call mini shortly.

Excellent customer service provided to me by Dave nothing was too much trouble.

Polite and very helpful

Professional, efficient service

There were no issues

Everything was handled smoothly and in good time

Jordan was great and knows the product very well. You can feel that he is advising you correctly and listens to what your needs are.

Always happy - professional staff

My overall experience with Lee at Stephen James Mini was very good, great customer service.

Staff polite and had lots of knowledge to help custoner

Not sure why my car has never been checked until now

I had to return, because the service indicator wasn't reset at the time of the service. 16 mile round trip. Wasted fuel and time.

When I got back in my car the low pressure sign had come up for my tyres. It would have been good if they had sorted that out for me as it happened while at the dealership

I was satisfied with the service i received regarding the service to my car.

Booked car in which was seen at the correct time and returned on time.

Expensive but polite and efficient service.