service
Great staff and customer service. No hassle at all.
Great staff and customer service. No hassle at all.
Our salesman, Jordan Clarke was so helpful and accomodating. He showed great patience in dealing with me and carried out everything in a friendly and timely manner.
Jordan is an exceptional member of the dealership team, confidently able to build and maintain professional rapport whilst allowing his personality to shine through making his customer feel valued & respected, and very respectful of target audience
Phoned and kept me up to date on what they were doing
The centre was very clean, modern and welcoming
Only one of the advisories was brought to my attention. I found the second only when I looked at the video which was emailed to me. I wasn't phoned as promised to tell me that my car was ready.
Oliver ensured my experience at MINI was seamless every time I came in.
Faultless service from dealer
Sales process wasnt exactly meeting my requirement I wanted a petrol but was sold a Diesel. Then had to change orders. I didnt get my 7 days car insurance so I was illegally driving on the road for a day. I didnt get any freebies others do.
No issues and had a very easy process from order to delivery
Jordan Clarke was very helpful, everything about the sale was perfect.
Check-in for the service was fast and efficient. The service was completed in a timely manner and again, check-out was fast and efficient.
They worked in a very timely fashion
Booked car in very quickly and got a better price on the job than my local dealership. Only issue was being charged £4 for topping up washer fluid. I filled the cars washer bottle up to the very top two days before so this cannot if needed refilling
No fuss ca booked in and job done
As it was for a recall the service was really good and the work was done quickly so I wasnt waiting around to long.
Great service
We were very happy with the communication during the buying process with Jordan over the phone when purchasing the car. On the day we collected the car everything was ready when we arrived and Jordan was very friendly and welcoming.
everything good
Friendly team good cummunication from Jordan Clarke. Would happily recommend and use again in the future!
Car was not in for service but enhancement which was good. I was informed this when I took car in for brake fluid oil. Was told it would take all day and it stayed overnight although nothing needed doing.
The workshop and reception hadnt communicated well and the service hadnt been done on time.
Everyone was really helpful, the service was completed to time.
Polite and friendly service
Professional, polite in delivering service
very professional
Great service - Chris was helpful and ensured we received our car ahead of time.
Kept me informed every step of the way. Excellent service