I love taking my Mini to a genuine Mini garage. The folks at Stephen James go that extra mile to make sure that my countryman is in working order.

Very happy with service overall.

All satisfied, prompt service

Like the video feedback and excellent customer service.

I had to wait over an hour past when I was told I'd be able to collect the car. It hadn't been cleaned. More worrying however was the fact that staff are driving customers cars and not wearing any PPE. A mask at least should be worn. Disrespectful.

everyone was very helpful and I felt safe in the current circumstances

The salesman was polite and efficient.

Done the job in 24 hours, managed expectations fairly

Everything was done on time, and what was done to the car was discuss. I had a slight problem with my trim on my convertible after i left the show room, took the car back and the problem was rectified within 20 minutes.

Very well explained

Always efficient and helpful.

Professional staff and comprehensive service

no problems along the way easy collection. I do have a rattle from the sun roof but you wouldn't know until driven. I will get my local mini dealer to correct this

All the staff were super nice especially Andy.

Explained everything and again nothing was to much trouble