They are organised, professional and efficient. The quality of service is maintained regardless of Covid-19.

Great help from the staff, remedied the issue on the same day

Good assistance on my last visit

Sam was very professional and attended to all my queries. David Abel was a good listener and very polite, also attending all my queries and needs and accommodating to them.

I was kept informed all the time.

Very attentive

Sam was so helpful he was brilliant

Was really pleased with the customer service received by the dealership and in particular by the Jack Groves from the dealership who was friendly, professional and gave great communication throughout the service, a true credit to the dealership.

Friendly and good recommendations from the team.

We were made to feel very special, even though we have one of the lower range cars from BMW group. Excellent face 2 face service, friendly but professional. Jack is worthy of a mention by name for really trying to help us with our additional needs.

Every facet was professional and delivered beyond expectations

Dave made my experience very smooth. Excellent customer service! He helped clarify many questions I had regarding service, specially I suffer from anxiety and he helped me to relax. He was very kind and helped me to set up a warranty for my mini.

Kept fully updated - polite and knowledgable service.

Service was within the time frame given. Loved the video of the checks. Additional works where done as requested

Great service

Service arranged and performed satisfactorily. Particularly good we had direct line number of person at Stephen James

Always excellent sevice

Dealt with Jack Groves who was very nice, helpful and professional and made all dealings painless while proactively providing extra info without being pushy. Left my car with confidence and happy to have it back in great order.

Service went smoothly and I was very well looked after by the staff member I met on the day

the service was outstanding and helpful in an unforeseen emergency. I had realised that the MOT had expired and was due to travel next day. Called 4pm and promised would fit me in somehow next day - and did ... very grateful

Professional and friendly

Satisfied with the service and took time to explain things

Stephen James Woolwich was amazing. Especially Jack was so attentive and helpful. He was amazing with his Customer Service skills.

Jack was excellent very helpful and extremely professional

Even with the restrictions of COVID, and not being able to test drive the car initially, the whole experience was great.

The car went in earlier than expected and the work was completed in just an hour

Service was helpful, friendly and prompt

Excellent customer service.

Always a good service

Lee the sales manager was amazing and made the whole process seamless and stress free

Completely satisfied, informed throughout the process. The car beautiful and better than I expected once delivered. I also received car earlier than agreed date.

I have no faults

Excellent service. Jack was very helpful.

Great service Extra special touches to celebrate my birthday and their remembered ! Car Cleaned when I picked up - video re the car was great as well.

Very quick very thorough service.

Oliver Edwards extremely helpful answered questions well and made me feel comfortable in the buying process. Did not feel pressurised.

Again,! Charlie's communication skills and kindness made it a good experience.

Very reliable