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Customer Reviews.

service

5

They are organised, professional and efficient. The quality of service is maintained regardless of Covid-19.

14 July 2021

service

5

Great help from the staff, remedied the issue on the same day

13 July 2021

service

5

Good assistance on my last visit

11 July 2021

sales

5

Sam was very professional and attended to all my queries. David Abel was a good listener and very polite, also attending all my queries and needs and accommodating to them.

10 July 2021

service

5

I was kept informed all the time.

08 July 2021

service

5

Very attentive

07 July 2021

sales

5

Sam was so helpful he was brilliant

29 June 2021

service

5

Was really pleased with the customer service received by the dealership and in particular by the Jack Groves from the dealership who was friendly, professional and gave great communication throughout the service, a true credit to the dealership.

29 June 2021

service

5

Friendly and good recommendations from the team.

25 June 2021

service

4.5

We were made to feel very special, even though we have one of the lower range cars from BMW group. Excellent face 2 face service, friendly but professional. Jack is worthy of a mention by name for really trying to help us with our additional needs.

23 June 2021

service

5

Every facet was professional and delivered beyond expectations

21 June 2021

service

5

Dave made my experience very smooth. Excellent customer service! He helped clarify many questions I had regarding service, specially I suffer from anxiety and he helped me to relax. He was very kind and helped me to set up a warranty for my mini.

19 June 2021

sales

5

Kept fully updated - polite and knowledgable service.

14 June 2021

service

5

Service was within the time frame given. Loved the video of the checks. Additional works where done as requested

10 June 2021

service

5

Great service

09 June 2021

service

5

Service arranged and performed satisfactorily. Particularly good we had direct line number of person at Stephen James

08 June 2021

service

5

Always excellent sevice

05 June 2021

service

5

Dealt with Jack Groves who was very nice, helpful and professional and made all dealings painless while proactively providing extra info without being pushy. Left my car with confidence and happy to have it back in great order.

01 June 2021

service

5

Service went smoothly and I was very well looked after by the staff member I met on the day

01 June 2021

service

5

the service was outstanding and helpful in an unforeseen emergency. I had realised that the MOT had expired and was due to travel next day. Called 4pm and promised would fit me in somehow next day - and did ... very grateful

31 May 2021

service

5

Professional and friendly

30 May 2021

service

4.5

Satisfied with the service and took time to explain things

28 May 2021

service

5

Stephen James Woolwich was amazing. Especially Jack was so attentive and helpful. He was amazing with his Customer Service skills.

28 May 2021

service

5

Jack was excellent very helpful and extremely professional

28 May 2021

sales

5

Even with the restrictions of COVID, and not being able to test drive the car initially, the whole experience was great.

25 May 2021

service

5

The car went in earlier than expected and the work was completed in just an hour

24 May 2021

service

5

Service was helpful, friendly and prompt

24 May 2021

service

5

Excellent customer service.

24 May 2021

service

5

Always a good service

23 May 2021

sales

5

Lee the sales manager was amazing and made the whole process seamless and stress free

18 May 2021

sales

5

Completely satisfied, informed throughout the process. The car beautiful and better than I expected once delivered. I also received car earlier than agreed date.

18 May 2021

sales

5

I have no faults

13 May 2021

service

5

Excellent service. Jack was very helpful.

10 May 2021

sales

5

Great service Extra special touches to celebrate my birthday and their remembered ! Car Cleaned when I picked up - video re the car was great as well.

10 May 2021

service

5

Very quick very thorough service.

05 May 2021

sales

5

Oliver Edwards extremely helpful answered questions well and made me feel comfortable in the buying process. Did not feel pressurised.

03 May 2021

service

5

Again,! Charlie's communication skills and kindness made it a good experience.

30 April 2021

service

5

Very reliable