Getting the regular updates of where my new car was on the production line, the ease of trading in my other mini all helped. And Oliver Edwards spent an hour or so with me when I picked it up, going through the various settings.

Car collected promptly and delivered back in a timely fashion.

Jordan Clarke is a very good salesman he help me get the car quickly as I had surgery on my foot which meant I cannot weight bear for 3 months so yes very impressed with Jordan very friendly and very good knowledge of the car

They fixed an issue that was present from new that a different dealer missed

I love the new car! Jordan was excellent.

Initial video inspection was incorrect, and no follow up was done to correct this. Car was clearly left outside over the weekend and covered in bird mess, it was clean on the outside when dropped off. Inside had a number of greasy hand marks

Staff attitude lacking

No issues and a pleasure to take my car in

The job was done thoroughly and a video to show the job was done gave me extra confidence

Jordan Clarke was very helpful and professional. He provided me with advice tailored to my current needs.

The team were lovely and very helpful but no courtesy car was offered.

Staff helpful and pleasant - pleased to see you are employing more women. It's been quite Male dominated in the past

The lady advisor was very helpful which I was pleased about. In the past I've taken my car to the Ruxley branch where the customer service was terrible so it was great to get a good service at Woolwich.

Fantastic care from Jordan at Woolwich Mini.

Was offered to take a seat and have a tea or coffee whilst she waited, Angela handled the MINI which was all clean when i drove it away :)

My car wasn't even booked in for its MOT even know i received confirmation text the day before. Also my car wasn't cleaned properly and now has black marks on my ceiling which is beige.

Oliver at Stephen James Woolwich made sure we were well informed and looked after.

Great service

Because the whole service was smooth and professional