Satisfied

Again was very smooth and easy and was also kept informed at status of vehicle at certain times

The sales team and in particular the gentleman who took me through the motability process was knowledgeable and explained everything well.

Excellent service by Lee Madden. Went through all lengths to get me exactly what I wanted. Perfect communication and brilliant hand over can't thank him enough

Mini Woolwich kept me in the loop the whole time with updates from start to finish.

Good service

Excelent customer service from Lee, both the purchase and collection of the car very simple.

Personalised customer care

More around my expectations in that I wasn't expecting to need a 'full' service - with the associated higher cost. Would be better if the web site guided you to what was actually going to happen rather than allowing you to guess what you need

Staff were very helpful

Open communication & professional service

The gentleman who served on the day was excellent, I think his name is Pani

Great team at Woolwich.

Really relaxed and comfortable waiting area. Staff make you feel comfortable as a woman very important point.

Jack was very good when he was helping me.

I have been fully informed and everything were as expected

Thorough checks performed and the offer of a part-service to ensure our Mini is safe & sound until the full service is due - a great idea. The video of all the work completed was reassuring & revealed a dedication to customer satisfaction

Job done as expected and to time

Lee was excellent and made the experience very special.

The sales person looking after me was polite and professional and efficient

See answer above. Was also nice to have the car washed as well.

Staff members exceptionally helpful.

Great service and nice understanding

I was contacted to advise car was ready to be collected and details of the service were emailed to me including a walk around video.

Easily arranged and accommodating service

Jack was ultra friendly and really helpful

Because your staff are always extremely helpful and polite.

As above - can't fault the guy who oversaw my experience.

Friendly staff (Niran)

I was very impressed with the latest repairing service which served by Panayiotis Theodorou and his passionate mechanic. They showed their passion to fix the problem of my car and report the status frequently and clearly during the repairing.

So friendly and helpful. Very efficient

Team are professional and courteous

Jack was really helpful and did everything he could to assist