OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
69 ratings and 41 comments received in the last 90 days.
03 July 2024
Love the car
13 June 2024
The salesman, Lee Madden, was courteous and efficient and kept us up to date with delivery date of new car.
06 June 2024
Excellent customer service by Stephen James Woolwich. Wonderful experience. Great communication and excellent service by Yazan. Answered all my various queries even after I collected the car. Would highly recommend.
21 May 2024
The best handover to date! Apart from being served canapés and champagne the experience couldn't have made us feel more special. Much much better than when we bought our X4!
21 May 2024
Smooth transaction, very helpful
01 May 2024
Lee Madden made the whole experience relaxing and enjoyable including the handover and presentation of my new mini
20 July 2024
Simple, convenient and fast
18 July 2024
Efficient and friendly, providing the services I needed with no fuss.
18 July 2024
Work was done including a safety recall to time and communication was good
18 July 2024
Service fantastic. They did everything that they promised to do in terms of timings.
16 July 2024
The service was made easy for me from start to finish
14 July 2024
Very efficient friendly service
13 July 2024
Very friendly people, fast service and fair price, no complaint at all.
13 July 2024
Issue dealt with very quickley
10 July 2024
Problem identified and fixed within a day
09 July 2024
Excellent customer service, team kept to time scales
05 July 2024
Very satisfied. Lee and Yazan were fantastic from start to finish like always. If I had any queries or questions, they were always there to answer them. They both do an amazing job - carry on what you are doing guys!!