OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
71 ratings and 49 comments received in the last 90 days.
24 July 2024
It was a great service, I was offered a drink and was seen straight away
24 July 2024
Lee is brilliant, very relaxed and not pushy.
23 July 2024
Everything organized greatly
05 July 2024
Very satisfied. Lee and Yazan were fantastic from start to finish like always. If I had any queries or questions, they were always there to answer them. They both do an amazing job - carry on what you are doing guys!!
03 July 2024
Love the car
13 June 2024
The salesman, Lee Madden, was courteous and efficient and kept us up to date with delivery date of new car.
01 September 2024
Good service
31 August 2024
The staff were excellent.
19 August 2024
I wasn't offered an MOT and assumed it was automatic (why would you not?). I found out later it wasn't but was told it couldn't be done on the same day. I had to arrange it externally, which was a pain. As it turned out, it was able to be done!
18 August 2024
Thorough service completed as arranged. Video of the detail was provided and it was completed to a high standard.
18 August 2024
Excellent experience All round
18 August 2024
Service staff polite and applying correct level of service for mileage & vehicle history. Rapidly completed & vehicle complimentary wash.
17 August 2024
I had to change my service plan and it was more complex than I expected it to be
17 August 2024
Polite staff who keep you informed
16 August 2024
I was very satisfies with my service experience, the customer service was great and I was looked after very well.
15 August 2024
Gone the extra mile
30 July 2024
Felt very looked after as a customer, not just a number.