OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
76 ratings and 51 comments received in the last 90 days.
14 March 2024
Efficient ordering and delivery of new car. No negative issues at all. Very professional! Happy to help sort out correct model and features for me.
13 March 2024
Worked hard to make the experience of collecting our new car special
08 March 2024
There was music, there was bow, it felt like a celebration!
01 March 2024
The customer service was brilliant.
22 February 2024
We visited twice. Once at the start of the process and once to collect the car. We received 100% attention and all the information we required at each meeting.
17 April 2024
Great service by member of team who dealt with me
17 April 2024
Totally satisfied with all aspects of the service you have given me
14 April 2024
Quality of work Quality of care
09 April 2024
Nice service, done smoothly
03 April 2024
Always helpful and flexible
01 April 2024
a good experience
31 March 2024
No problems
31 March 2024
Painless experience, reasonable price, I felt looked after
30 March 2024
Again no hassle and they let you known of any issues before collecting
28 March 2024
Service terrible. Staff are rude. Car has come back with more faults than it went in with and no one wants to take responsibility.
14 March 2024
The process went very smoothly and I was very pleased with the reveal; this showed a high level of detail and making the customer happy was obviously the priority of the team.