OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
42 ratings and 26 comments received in the last 90 days.
10 June 2022
Collection was awesome! Everyone came to speak to us and congratulated us on the car and thought we had made some excellent choices! Lee was top. Could not ask for more! Alex was also brilliant!
07 June 2022
Sales staff were accommodating and friendly.
06 June 2022
Excellent change over brilliant service
09 May 2022
Again was very smooth and easy and was also kept informed at status of vehicle at certain times
06 May 2022
The sales team and in particular the gentleman who took me through the motability process was knowledgeable and explained everything well.
03 May 2022
Excellent service by Lee Madden. Went through all lengths to get me exactly what I wanted. Perfect communication and brilliant hand over can't thank him enough
19 April 2022
Mini Woolwich kept me in the loop the whole time with updates from start to finish.
13 April 2022
Excelent customer service from Lee, both the purchase and collection of the car very simple.
13 June 2022
Good customer service and the work was completed quickly and at the price agreed
11 June 2022
Jack Groves is brilliant. Felt reassured with everything going on and informed at all times.
03 June 2022
Professional, courteous, kept me informed during the day. Great customer service.
02 June 2022
Excellent good customer service, car was ready for collection very quickly.
29 May 2022
Good communication, very professional, given a car on loan while our got fixed
27 May 2022
Kept me waiting a bit but overall good experience
26 May 2022
Totally satisfied.
09 May 2022
Satisfied
17 April 2022
Good service
12 April 2022
Personalised customer care
13 June 2022
Spent huge amounts of time explaining detail, keeping me updated on delivery, kept me informed on every step of the way.