OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
82 ratings and 59 comments received in the last 90 days.
26 February 2025
Really happy. I was surprisingly quite anxious on the delivery day, but Lee made it fun and personalised. Seeing the car get lowered in the lift with my chosen music playing was a really nice touch! He then revealed the car and explained everything.
11 February 2025
Great experience, smooth, easy.
06 February 2025
Pleasant, polite, delivered - and when there were issues kept me informed and did as promised.
21 April 2025
Great service nice people very helpful
21 April 2025
All done well and in time frame
20 April 2025
Good service and friendly people
17 April 2025
Sam the service advisor was friendly . Pleasant and is an asset to the service team
17 April 2025
Again friendly with great communication
12 April 2025
Samuel Manford kept me informed and resolved the warranty issue so that the work was completed and I could collect my car.
08 April 2025
All was very good
07 April 2025
Efficient MOT with overnight battery charge
07 April 2025
Had to wait 3 weeks for an appointment but service on the day qas prompt and courteous.
07 April 2025
Happy with service
17 March 2025
The salesman was polite, helpful, going above and beyond, to assist me. Offering help after the delivery of my car.