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Customer Reviews.

service

5

everything good

02 November 2018

sales

5

Friendly team good cummunication from Jordan Clarke. Would happily recommend and use again in the future!

02 November 2018

service

5

Car was not in for service but enhancement which was good. I was informed this when I took car in for brake fluid oil. Was told it would take all day and it stayed overnight although nothing needed doing.

01 November 2018

service

4

The workshop and reception hadn’t communicated well and the service hadn’t been done on time.

01 November 2018

service

5

Everyone was really helpful, the service was completed to time.

23 October 2018

service

5

Polite and friendly service

23 October 2018

service

5

Professional, polite in delivering service

22 October 2018

service

5

very professional

20 October 2018

service

5

Great service - Chris was helpful and ensured we received our car ahead of time.

19 October 2018

sales

5

Kept me informed every step of the way. Excellent service

17 October 2018

service

5

Continuing excellent performance.

15 October 2018

service

4

Clean work Job done at the time promised

12 October 2018

service

4

Outstanding service light is still on

11 October 2018

service

5

As above.

11 October 2018

sales

5

Communication was very good so always knew what stage we were at

09 October 2018

sales

5

Jordan Clarke was my sales rep at the Mini car centre in Woolwich. Jordans customer care was excellent and he communicated through out leading up to my purchase. Fantastic experience and I’m very happy with my Mini Countryman.

09 October 2018

sales

5

Mini Woolwich were brilliant to deal with Jordan was a star and got em a great deal and was helpful all the way through to handover.

08 October 2018

service

3

I had to wait over 2.5 hours for a service I pre booked in

03 October 2018

sales

5

The car delivery is efficient, however the explanation of the documents, including the registration plate and log book could be a bit more complete as new drivers would need this sort of information.

02 October 2018

sales

4.5

Good customer service

02 October 2018

sales

5

Brilliant customer service from the team - especially Jordan. Andreas was also helpful. Very accommodating as I was not able to pick up the car due to a house move. Seeing a red bow was the icing on the cake!

02 October 2018

service

3.5

Not great communication as it was in with them last time for over a week without a phone call to let me know what was happening - but they seemed to have done a good job.

02 October 2018

service

5

Has no issues, prices were reasonable, car was cleaned and washed which was a bonus. Work was completed in an adequate amount of time.

02 October 2018

sales

4

Although the team were very user friendly, I felt as though they were under obligation to discuss things I didn't particularly want to cover. This gave the impression that their standards are checked too often for them to tailor an approach for an in

28 September 2018

service

4

Good customer service

27 September 2018

service

5

Quick and easy

20 September 2018

service

4

I was fairly satisfied however I had to ask for my car to be collected and then on the day they kept phoning to say my car might not be out after promising to have my car back

18 September 2018

service

5

Everything was efficiently and pleasantly handled

14 September 2018

service

2.5

Should be a one day job. But due to lack of resources, they asked me to take the car come back and forth. Eventually it took 3 working days (5 days incl. the weekend) to get the job done, causing me lots of trouble as well as extra travel costs.

13 September 2018

service

5

My service was great and I loved the car the they loaned me I have now bought one

11 September 2018

service

5

from the telephonist to the service man the quality of work was amazing

11 September 2018

service

5

Everything completed to a high standard

10 September 2018

service

5

It was all very polite