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Customer Reviews.

service

5

Ease of booking in & no problems throughout

09 May 2018

sales

5

We were happy with the customer service. Jordan (Sales Executive) was immensely helpful.

30 April 2018

service

5

very helpful and pleasant staff

19 April 2018

service

5

All servicing work has been carried out by Stephen James in an efficient and helpful way.

17 April 2018

sales

5

Jordan was great, so to was everyone else we met from the receptionists to the business Andreas

14 April 2018

sales

5

Met our criteria.

14 April 2018

sales

4

It was explained to me all that i need to know before driving off the centre.

11 April 2018

sales

5

We had terrific service from Andreas and Oliver in particular at MINI Woolwich. Always kept us up to speed with our order and made the whole experience thoroughly enjoyable! Really well done.Many thanks to them.

10 April 2018

sales

5

Our sales person was Jordan Clarke at The Woolwich mini center. What a lovely young man. He went out of his way to be acomerdating.He was very knowledgeable and any questions we had he was able to give us full answers. Made our purchase so easy.

10 April 2018

sales

5

The service I received was excellent.

10 April 2018

service

5

The service was good, the overall look after the clean was amazing.

10 April 2018

sales

5

The Mini Centre is very well appointed and the separate hand over/delivery space is a very clever addition.

09 April 2018

sales

4

Excellent service

09 April 2018

service

5

The work needed was done efficiently; I had suspected I needed a new battery and was told I did not, saving me a lot of money.

07 April 2018

sales

5

The journey from start to finish was really great I was kept informed with what was happening. Jordan was there anytime I wanted to ask a question

05 April 2018

sales

5

They were great in the mini centre, just a shame about the car

05 April 2018

sales

5

A seamless experience, car was on time, as expected and even slightly earlier than planned. I was kept up-to-date throughout.

03 April 2018

service

5

As aboveReliable Good quality service

02 April 2018

service

5

Driver(Dave) very kindly delivered my wing mirror caps and fitted them too as it was on his way home. Saved me having to drive over to Woolwich.

28 March 2018

sales

5

Service was excellent and friendly

27 March 2018

service

5

Professional

26 March 2018

service

3

The staff could have been friendlier and helpful. I asked about the tracking on the car and was told it is what it is!

24 March 2018

service

5

From the moment I arrived the courtesy provided was excellent

24 March 2018

service

4

Dave Figg gave excellent service

23 March 2018

sales

5

Jordan was extremely pleasant and helpful and utterly efficient

22 March 2018

sales

5

the service that we received was professional and considerate. It was NOT rushed and we did not feel that we were being harassed into the purchase. Quite the opposite. The staff (Jordon) took considerable time to take us through the process.

20 March 2018

sales

5

Jordon was very attentive

20 March 2018

service

5

Very quick and easy

15 March 2018

service

5

Everyone went above and beyond, from the way the receptionist answered the phone to the engineer showing me my car afterwards. My car was also only there for 3 days and it had been given a thorough clean inside and out and it was impressive

15 March 2018

service

5

The sales person that I dealt with was very understanding and helped me through all the stages of my purchase.

15 March 2018

sales

5

I am completely satisfied. I cannot fault Jordan Clarke professional manner in any way. I found him and all the staff at the Mini showroom Stephen James Woolwich to be courteous, warm and very welcoming. Very impressed.

14 March 2018

sales

5

Great customer service from Oliver and Andreas

13 March 2018

service

4

Derek is a great guy and knows me well. He got the check and MOT done quickly but unfortunately realised too late that it would have been really useful if the brake service could have been done at the same time.

13 March 2018

service

5

I was kept updated of my cars status.

13 March 2018

service

1

I ended up with a repair bill £2500 My car had only recently had an MOT and full mini service carried out at the Sidcup branch of Stephen James, same dealership. This Concern should have been pointed out.

12 March 2018

service

5

I was completely satisfied as always with the service I received

11 March 2018

service

3

The service took a lot longer than expected.

10 March 2018

service

5

Very good. OLIVER EDWARDS at MINI Woolwich is exceptional.

01 March 2018

service

5

They never make me feel like unnecessary things will be done. They said we’ll do the MOT and if a service is needed we will do it, but only if it is needed.